About us
Our vision is simple:
To be a leader in all areas of print, by providing exemplary service and solutions to our clients.
Balancing high quality and attention to detail with the need to deliver on time and within budget, demands the highest levels of technical skill and management expertise. Frequently one is achieved at the expense of the other. Chippendale has solved this difficult equation by focusing on three key aspects of our business.
Our culture of excellence:
Everyone at Chippendale has a total commitment to excellence, in both manufacturing and service. They are more than just skilled technicians: they are enthusiastic, committed and genuinely interested in everything they do. Every client is equally important and because we operate 24 hours per day, we have the flexibility to ensure even the most demanding deadlines are met.
Sharing knowledge:
- We back up our vision by fostering a staff commitment to service.
- We provide them with long term apprenticeships and ongoing training. We encourage staff to share their knowledge with each other, particularly when deciding on the best way to approach a difficult project.
- We actively encourage staff in all departments to stay in direct contact with clients. This keeps everyone informed and ensures that our wealth of knowledge and hard won practical experience is available whenever clients need it.
Involved management:
Because looking after our clients is a team effort, you won't see our managers cocooned in their offices. They spend most of their time with their sleeves rolled up, alongside their staff, carefully managing each job and solving day to day problems as they arise, to guarantee the best possible outcome.
You can be confident that your printing is in very safe hands indeed.
